SailingPaper – Privacy Policy

Last Updated: [December 2, 2025]

This Privacy Policy explains how SailingPaper (“we”, “our”, or “the Company”) collects, uses, stores, and protects your personal information when you visit our website or interact with us. We are committed to ensuring the privacy, security, and transparency of all data provided by our users and customers.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal and non-personal information in order to deliver our services, respond to inquiries, and improve user experience.

1.1 Information You Provide to Us

When you submit a form or contact us, you may voluntarily provide:

Full name

Email address

Phone number

Company name

Country/Region

Product requirements or inquiries

Any additional details you choose to share

These details allow us to provide quotations, customer support, and product information.

1.2 Information Automatically Collected

When you browse our website, we automatically collect:

IP address

Browser type and version

Device information

Geographic location (approximate)

Pages visited and time spent

Referring website

Cookies and similar tracking data

This data helps us improve website performance, security, and user experience.

2. How We Use Your Information

We use your information for legitimate business purposes, including:

Responding to inquiries and quotation requests

Providing product details, technical support, and customer service

Improving our website, content, and user experience

Processing and managing orders

Sending updates or promotional information (only with your consent)

Conducting analytics to optimize website performance

Ensuring security and fraud prevention

Complying with legal or regulatory obligations

We do not sell, rent, or trade your personal information to third parties.

3. Legal Basis for Processing (GDPR Compliance)

For visitors from the European Union, our processing is based on:

Your consent

Performance of a contract (e.g., providing a quotation)

Legitimate business interests

Compliance with legal obligations

4. Cookies and Tracking Technologies

Our website uses cookies to:

Improve functionality

Recognize returning visitors

Analyze traffic and website performance

Deliver a more personalized browsing experience

You may disable cookies in your browser settings; however, some website features may not function properly.

5. Data Storage and Security

We store your information securely and take reasonable technical and organizational measures to protect it from:

Unauthorized access

Loss or destruction

Alteration

Misuse or disclosure

Only authorized personnel have access to your data.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected or to meet legal, accounting, or reporting requirements.

You may request deletion of your data at any time (see Section 9).

7. Sharing Your Information

We may share your data only in the following cases:

Service providers that assist with logistics, hosting, emailing, or customer management

Business partners when necessary to process your request or shipment

Legal authorities, if required by law

Protection of company rights in cases of fraud or security threats

We ensure all third parties follow confidentiality and data protection standards.

8. International Data Transfers

Since we serve global customers, your information may be transferred to and processed in countries outside your jurisdiction.

We ensure such transfers comply with applicable data protection laws and use appropriate safeguards.

9. Your Data Protection Rights

Depending on your jurisdiction, you may have the right to:

Access your personal data

Request correction or updates

Request deletion (right to be forgotten)

Restrict or object to processing

Withdraw consent

Request a copy of your data (data portability)

To exercise your rights, contact us at: kellyhu@sailingpaper.com

We will respond promptly according to applicable regulations.

10. Links to External Sites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies separately.

11. Updates to This Privacy Policy

We may update this policy from time to time.

Any changes will be posted on this page with an updated revision date.

Continued use of our website constitutes acceptance of the updated terms.

12. Contact Us

For questions, requests, or concerns regarding this Privacy Policy, please contact:

SailingPaper

Email: kellyhu@sailingpaper.com

Website: www.sailingpaper.com

Address: Building A, Meiwang Industry Park, Wangjiang Road, Dongguan city, guangdong province, China

We are committed to protecting your personal information and ensuring a transparent, secure experience for all users.